What is our concierge service?Bookings are made on behalf of the Owner of the property at the prices stated in the web pages of Your Tuscany or on the sent Rental Agreement. Rates are based on market conditions applicable at the time of realization of the Your Tuscany web site.
TransfersTo secure a booking the Renter is requested to fill out the Rental Agreement that Your Tuscany will send via email and return it via fax to (+39.06.92912812 ). To guarantee your reservation a 20% up to 50% advance of the total rental is required, plus a non-refundable processing fee of € 15,00. This prepayment is due at time of booking by wire transfer only and with a credit card ( Visa or MasterCard ) to guarantee the cancellation policies fee. Please note: Bookings will not be considered confirmed without the bank payment receipt and the booking form. As soon as the payment of the advance will be duly processed Your Tuscany will issue a confirmation Invoice to the Renter and the Property Owner or his representative. At this stage the "requested period" can be considered secured . The Balance will have to be done via bank transfer no later than 60 days prior to your arrival date. After receipt of the Balance due the Renter will be sent full contact details of the property, and instructions as to how to arrive. In the case payment via wire transfer for the balance will not proceed for whatever reason Your Tuscany will immediately contact the Renter to let him know and resolve the problem. After several failed attempts to receive the final balance your confirmation invoice will be deemed as Cancellations and will follow the rules of the Cancellation Policy stated in the Your Tuscany Rental Policy. Reservations made within 60 days of arrival date requires full payment at time of booking